CAQA People builds the HR backbone education providers and growing businesses need - position descriptions, recruitment kits, onboarding, handbooks and performance frameworks, drafted to professional standard and kept current.
From the job ad to the exit interview - documents, frameworks and support that make HR run properly.
Roles defined clearly - duties, capabilities, reporting lines and KPIs.
CP/02Job ads, interview guides and scorecards that find the right hire.
CP/03First weeks that turn offers into productive, settled staff.
CP/04The rules of employment, written so people actually read them.
CP/05Matrices and files that pass the first question of every audit.
CP/06Reviews, goals and calibration that people consider fair.
CP/07Offers, contracts and variation letters drafted cleanly for review.
CP/08Hear the workforce accurately - and act on it visibly.
CP/09A standing HR desk for the questions between the documents.
Most HR paperwork fails the day it is needed - vague duties, missing records, contracts that never matched the role. CAQA People drafts everything to be read in a dispute, an audit or a tribunal, which is precisely why it works on a normal Tuesday.
Built inside CAQA Groups, we know the trainer files, currency rules and matrices education providers answer for.
Our Story“The trainer matrix finally matches the files, the files finally match the roles. The auditor said it was the cleanest set he had seen this year.”
“Twelve position descriptions, one voice. Recruitment improved within a month because candidates finally understood the jobs.”
“Their handbook replaced forty policies nobody read with one document everybody signed.”
Recruitment and HR built on culture and capability - hires that stay and grow.
Tell us your headcount and your headaches - we will map the documents and frameworks that fix them.
Service lines across every CAQA brand, one standard of quality. Scroll the wall or jump straight to a brand.
CAQA's credibility as a market leader rests on four verifiable strengths — the breadth of its range, genuinely integrated services, deep regulatory experience, and technology built specifically for education.
From audit-ready resources and courses to publications, platforms and media — the widest portfolio in Australian education quality.
Specialist brands that work as one team, so advice, resources, systems and support connect instead of competing.
Decades of hands-on work with Australian VET and higher education regulation, applied to real providers and real audits every day.
Platforms engineered for education from the first line of code — never generic software adapted after the fact.
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